Konu "Airlines" için listeleme
Toplam kayıt 3, listelenen: 1-3
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Customer complaints about airline service: A preliminary study of Turkish frequent flyers
(2007)Purpose This paper aims to identify common complaints made by Turkish frequent flyers related to their program membership. Design/methodology/approach A questionnaire was administered via the internet for the research study ... -
Sustainability reporting in airlines industry: evidence from Turkey
(Inderscience Enterprises LTD, 2018)Airlines are a crucial driver for economic and social development, connecting people, delivering products and transporting goods. Today, there is a much clearer recognition of the need to consider aviation's contribution ... -
The SWOT Analysis of Turkish Airlines Through Skytrax Quality Evaluations in the Global Brand Process
(Springer-Verlag Singapore Pte LTD, 2016)Skytrax is a foundation which collects consumer evaluations/questionnaires of airlines, airports, airport lounges, cabin services and caterings, and air cabin crew in order to consolidate evaluations and scores airlines ...