Factors influencing student satisfaction of undergraduate students during online learning

Abstract

This paper investigates the factors affecting students’satisfaction including participation, emotional well-being, and adaptation to online learning. We designed the research to collect quantitative data using survey questionnarie among undergraduate students This study explored the possible correlation between the rapid switch to online learning and student satisfaction and the perspective of considering offline or regular education. Our results show that live group discussions are positively associated with satisfaction. The level of stress experienced by the students was a significant factor during online learning. It was revealed that the satisfaction level decreases as the stress level increases during online learning. Moreover, students belonging to the university community by participating in cultural activities actively are linked to higher satisfaction levels. Lastly, access to technical equipment, such as cameras, microphones, and headphones, is also essential for student satisfaction.