Konu "Servqual Model" için Bildiri Koleksiyonu listeleme
Toplam kayıt 1, listelenen: 1-1
-
Ranking the Technical Requirements of the Airport for Maximum Passenger Satisfaction
(Springer-Verlag Berlin, 2013)Airport service quality is crucial due to the increasing traveling by plane, nowadays. There are some studies on the passengers satisfaction in literature. But lots of them are related to determine the passengers' needs ...