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Toplam kayıt 2, listelenen: 1-2
Investigating word-of-mouth (WOM) factors influencing patients' physician choice and satisfaction
(Suamthi Publications, 2016)
Objectives: This study aims to determine the word-of-mouth constructs related to physician choice and to investigate relationships between the constructs and satisfaction. Method: A questionnaire consisted of three parts ...
Relationships Between Service Personal Values, Service Value, Satisfaction, and Loyalty: A Study Regarding Services of Private and State Hospitals in Turkey
(Suamthi Publications, 2017)
Service and value are the two inseparable concepts in experiential service environment. Service personal value is a concept that is subjectively assessed from a consumer perspective, and is associated with service value, ...