Kurum Yazarı "Yetgin, Duygu" Anadolu Üniversitesi Yayınları İçin Listeleme
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History of blue voyage
Anadolu Üniversitesi; 0000-0002-1296-1074; 0000-0002-9909-4523; Kaya, Aysel; Yetgin, Duygu (Anadolu Üniversitesi, 2023)This study aims to examine the history of the first exploratory blue voyages initiated by the Fisherman of Halicarnassus, which have important traces in terms of Türkiye's tourism history. In this study, in which qualitative ... -
A survey on e-complaints: the case of Turkish Airlines
Battal, Sema (Anadolu Üniversitesi, 2019)Handling of complaints in airline companies that take customer satisfaction into consideration has a significant impact on customer retention. Customer complaints provide great opportunities for detecting and eliminating ...